Delivery Information

When you order sleeping pills from ZopicloneUK, you can be sure that your confidentiality will be carefully maintained, and you will receive your required medication discreetly delivered door to door within the UK and EU.

How long does it take for the medication to be delivered?

The delivery time depends on the destination. Delivery to an address in the UK takes 2 – 4 working days and it is 5 - 10 working days to other European countries. Due to import restrictions, we cannot ship to countries outside of the EU.

How will my order be packaged?

All products are dispatched in plain padded envelopes that are carefully concealed and display no indication of the medication contained inside. This ensures customer privacy is maintained during delivery.

My order has not arrived on the expected date, what can I do?

Delays with shipments may happen on rare occasions and they are usually caused by late delivery from suppliers, public holidays or problems with the postal system. Incomplete details regarding the destination of the shipment can sometimes also be the cause of a delay or loss of goods. Please ensure that the information that you submit when you place your order is accurate and complete. We cannot be held responsible for delays caused by incorrect information submitted.

I have not received my order within the estimated delivery time - what should I do?

In the extremely unlikely circumstance that you do not receive your order, please contact our customer service department. Orders are considered to be lost if they have not been delivered within 28 days of placing the order. An investigation will be lodged and carried out by customer support representatives to resolve the issue. This can be requested after adequate time has elapsed, as deliveries can in certain situations be delayed beyond expected time of arrival.

Further information

If you have any questions regarding our delivery information, you may contact us by phone or email. More details are also available at our FAQs and Terms and Conditions pages. Please refer to this and other important pages containing terms often, as they may be amended without notice from time to time.

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